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Start Speaking →Welcome to UpLingo.
Your privacy is important to us. This Privacy Policy explains how UpLingo ("UpLingo", "we", "our", or "us") collects, uses, stores, protects, and shares your personal information when you use the UpLingo mobile application, website, and related services (collectively, the "Services").
UpLingo is an AI-powered language learning platform designed to help users improve their language skills through personalized lessons, AI conversations, pronunciation practice, vocabulary exercises, and interactive learning experiences.
By creating an account or using our Services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to:
This Policy applies regardless of your country of residence.
Depending on your location, additional rights may apply under:
UpLingo is an AI-powered language learning application that enables users to practice speaking, improve pronunciation, build vocabulary, learn grammar, and communicate naturally with AI tutors.
If you have any questions regarding this Privacy Policy, you may contact us at:
Email
support@uplingo.info
UpLingo is developed and operated by Abana Apps.
We collect information that is necessary to provide, improve, secure, and personalize our Services.
The categories of information we collect include:
When you create an account, we may collect:
You may choose to provide:
Providing optional profile information is entirely voluntary.
To provide personalized learning experiences, we collect information including:
This information allows us to personalize your learning journey and maintain your progress across devices.
When you interact with AI features, we process:
Conversation data is processed solely for providing AI-powered educational services.
We do not use your conversations to advertise products or services.
When you use speech-based learning features, voice recordings are processed to convert your speech into text and to evaluate pronunciation.
Unless explicitly stated otherwise:
Where third-party AI or speech recognition providers are used, voice data is processed according to their applicable privacy policies and contractual obligations.
When you purchase a subscription, we receive information such as:
Important: UpLingo never collects or stores your payment card information. Payments are securely processed by Google Play or Apple App Store.
We automatically collect certain technical information, including:
This information helps us maintain the stability, security, and performance of our Services.
We may collect analytics information such as:
Analytics data is primarily used to improve user experience and application performance.
When you contact our support team, we may collect:
Support communications are used exclusively to resolve your request and improve customer support quality.
UpLingo processes your personal information only when necessary to provide, maintain, improve, and secure our Services. We use your information for the purposes described below.
We use your information to:
Without processing this information, many core features of UpLingo cannot function properly.
We use your learning information to personalize your educational experience, including:
Personalization is intended solely to improve your learning experience.
UpLingo uses artificial intelligence to provide educational assistance. Your information may be processed to:
AI-generated responses are intended exclusively for educational purposes. Although we strive to provide accurate information, AI-generated responses may occasionally contain inaccuracies or incomplete information.
When you choose to use speaking features, your voice input is processed to:
Voice processing occurs only when you actively use voice-based features. Unless explicitly stated otherwise, UpLingo does not permanently store voice recordings after processing.
Your information is used to:
If you contact us, we use your information to:
Support communications are processed solely for customer service purposes.
We process subscription-related information to:
Payment card information is never collected or stored by UpLingo.
We use personal information to:
We analyze aggregated and, where possible, anonymized information to:
Whenever reasonably possible, we use aggregated or anonymized data for analytical purposes.
UpLingo may send notifications related to your use of the Services, including:
These notifications are intended to support your use of the Services. Where required by applicable law, promotional or marketing communications will only be sent with your consent. You may manage notification preferences through your device settings or within the UpLingo application, where available.
If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction requiring a legal basis for processing, UpLingo processes your personal information under one or more of the following legal bases.
Most processing activities are necessary to provide the Services you request. This includes:
We may process information where necessary for our legitimate interests, including:
We carefully balance these interests against your privacy rights.
Certain processing activities rely on your consent, including where applicable:
You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing performed before the withdrawal.
We may process your information where required to:
UpLingo does not sell your personal information. We do not rent your personal information. We do not share your personal information with third parties for advertising purposes. We only share information when necessary to operate our Services.
Information may be shared with the following categories of service providers:
All third-party service providers are required to process personal information only for the purposes specified by UpLingo and in accordance with applicable data protection laws.
To operate and improve our Services, UpLingo relies on carefully selected third-party service providers. These providers process personal information only to the extent necessary to perform services on our behalf and are contractually required to protect your information in accordance with applicable data protection laws.
Depending on the features you use, your information may be processed by one or more of the following categories of providers.
UpLingo uses Firebase services to support core application functionality. Depending on your use of the Services, Firebase may be used for:
Firebase processes information in accordance with Google's applicable privacy commitments.
For Android subscriptions and purchases, UpLingo uses Google Play Billing. Google Play processes payment transactions directly. UpLingo does not collect, process, or store:
We receive only the information necessary to verify your subscription status and provide Premium features.
For iOS users, subscriptions and purchases are processed through Apple. Apple is responsible for payment processing. UpLingo does not receive payment card information.
To provide AI-powered educational features, UpLingo may transmit limited user content to trusted AI service providers. This may include:
These providers process information solely to generate educational responses requested by the user. UpLingo does not authorize AI providers to use user content for advertising purposes. Where technically supported by the provider, UpLingo seeks to configure services in a manner that prevents customer content from being used to train the provider's general-purpose AI models.
When you use speaking features, voice input may be processed by trusted speech recognition providers. Voice data is processed only to:
Unless otherwise stated, UpLingo does not permanently store voice recordings after processing.
UpLingo may use analytics and diagnostics services to understand application performance and improve reliability. Analytics may include information such as:
Where reasonably possible, analytics information is aggregated or anonymized.
If you contact customer support, your information may be processed through secure communication platforms. Support information is used exclusively to:
Support requests are never sold or shared for advertising purposes.
Your personal information may be processed or stored outside your country of residence. Our service providers may operate data centers in multiple jurisdictions. Where required by applicable law, including the GDPR and the Turkish Personal Data Protection Law (KVKK), we take appropriate measures to safeguard international transfers of personal information.
Such safeguards may include:
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information.
Account information is retained while your account remains active. If you delete your account, personal information will be deleted or anonymized unless retention is required by applicable law.
Learning progress is retained so that you can continue your education across sessions and devices. Learning records are deleted or anonymized following account deletion, subject to legal obligations.
Conversation history may be retained to:
Conversation history is associated with your account and is deleted or anonymized after account deletion, unless retention is legally required.
Voice recordings are processed temporarily to provide speech recognition and pronunciation evaluation. Unless explicitly stated otherwise, UpLingo does not permanently retain voice recordings after processing. Temporary technical logs may be retained for a limited period solely for security, troubleshooting, or service reliability purposes.
Customer support communications may be retained for a reasonable period to:
Analytics and diagnostic information is retained only for as long as reasonably necessary to monitor service performance and improve the application. Whenever possible, analytics information is anonymized.
Protecting your personal information is one of our highest priorities. UpLingo implements appropriate technical and organizational measures designed to safeguard personal information against unauthorized access, disclosure, alteration, loss, or destruction.
Our security measures include, where appropriate:
While we strive to protect your information using commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure. Users are also responsible for protecting the confidentiality of their account credentials.
UpLingo is intended for users who meet the minimum digital age required by applicable law in their country. We do not knowingly collect personal information from children where parental consent is required unless such consent has been obtained in accordance with applicable law. If you believe that a child has provided personal information without appropriate authorization, please contact us so that we can investigate and, where appropriate, delete the information. Parents or legal guardians who have questions regarding children's privacy may contact us using the contact information provided in this Privacy Policy.
Depending on your country of residence and applicable law, you may have certain rights regarding your personal information. These rights may include the ability to:
We will respond to eligible requests within the timeframes required by applicable law. To exercise your rights, please contact us using the contact information provided at the end of this Privacy Policy.
If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction where the General Data Protection Regulation (GDPR) applies, you may have the following rights:
Where permitted by law, we may request reasonable information to verify your identity before processing your request.
If you are located in Türkiye, you may have rights under the Turkish Personal Data Protection Law (Law No. 6698), including the right to:
UpLingo provides various ways for you to manage your personal information. Depending on the features available in your version of the application, you may be able to:
Some information may remain unchanged where necessary to maintain account security or comply with legal obligations.
You may request deletion of your UpLingo account at any time. Where available, you may delete your account directly from within the application by navigating to:
Profile → Settings → Delete Account and Data
When your account is deleted, UpLingo will delete or anonymize your personal information within a reasonable period, unless retention is required by law or necessary to protect our legal rights.
Account deletion generally includes removal of:
Certain information may be retained where required for:
Anonymized or aggregated statistical information that can no longer identify you may be retained for research, analytics, and service improvement purposes.
UpLingo may send notifications related to your use of the Services. These notifications may include:
You can disable push notifications at any time through your device settings. Where available, UpLingo may also allow you to manage specific notification categories within the application. UpLingo does not send promotional notifications where consent is required by applicable law unless you have provided such consent.
UpLingo primarily communicates with users regarding their accounts and the educational services they use. We do not send promotional emails, SMS messages, or marketing phone calls without an appropriate legal basis or your consent where required by applicable law. Service-related communications, including account security notices, subscription information, support responses, and important service updates, may still be sent because they are necessary for providing the Services.
UpLingo uses automated systems, including artificial intelligence, to personalize learning experiences. These automated processes may be used to:
These automated processes are intended solely to improve your educational experience and are not used to make legally binding decisions or decisions that produce similarly significant effects.
We may update this Privacy Policy from time to time. When material changes are made, we will revise the "Last Updated" date shown at the beginning of this document. Where required by applicable law, we will provide additional notice before material changes become effective. Your continued use of the Services after the effective date of an updated Privacy Policy constitutes your acknowledgment of the revised Policy.
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.
UpLingo Support
Email: support@uplingo.info
Website: https://uplingo.info
If you are exercising your privacy rights, please include sufficient information to help us identify your account and process your request.
Welcome to UpLingo.
These Terms of Service ("Terms") govern your access to and use of the UpLingo mobile application, website, artificial intelligence ("AI")-powered language learning platform, and any related products, content, features, and services (collectively, the "Services").
These Terms constitute a legally binding agreement between you ("User", "you", or "your") and UpLingo ("UpLingo", "we", "our", or "us").
By downloading the application, creating an account, purchasing a subscription, accessing the Services, or otherwise using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all policies referenced herein.
If you do not agree to these Terms, you must not access or use the Services.
These Terms apply to all users regardless of whether they access the Services through Android, iOS, a web interface, or any other supported platform.
Your use of certain features may also be subject to additional terms, policies, or notices, which shall form part of these Terms where expressly referenced.
For the purposes of these Terms, the following definitions apply.
An account created by a User to access the Services.
The artificial intelligence technologies made available through UpLingo, including conversational tutoring, grammar explanations, pronunciation evaluation, lesson generation, educational feedback, and other AI-assisted educational features.
The AI-powered virtual tutor designed to assist Users in learning languages through interactive educational conversations and personalized learning experiences.
A text-based or voice-based interaction between a User and the AI Tutor.
Any law, regulation, directive, governmental order, or legally binding requirement applicable to the Services or to the User.
Any information, text, audio, images, graphics, lesson materials, educational resources, software, designs, interfaces, AI-generated outputs, or other materials made available through the Services.
The record of conversations generated during a User's interactions with the AI Services and stored to support learning continuity, where applicable.
Information relating to a User's educational activities, including lesson progress, vocabulary progress, grammar progress, speaking performance, achievements, review history, learning statistics, CEFR progression, and similar educational records.
Information that identifies or can reasonably be linked to an identified or identifiable individual, as defined by applicable data protection laws.
The UpLingo mobile applications, websites, software, cloud services, APIs (if provided), and related infrastructure used to provide the Services.
A paid subscription that provides access to premium features of the Services.
The UpLingo Privacy Policy, as updated from time to time, which explains how personal information is collected, processed, stored, and protected.
All products, software, educational content, AI technologies, features, functionality, and related services provided by UpLingo.
The personalized review system designed to reinforce vocabulary, grammar, pronunciation, and other learning objectives based on a User's progress.
An interactive AI-powered learning feature that enables Users to develop language skills through guided storytelling activities.
A recurring or one-time purchase granting access to premium Services.
Products, software, platforms, infrastructure, or services provided by independent third parties that support the operation of the Services, including authentication providers, cloud hosting providers, payment processors, AI providers, speech recognition providers, analytics services, and notification services.
Any individual accessing or using the Services.
Any information submitted, uploaded, created, transmitted, or otherwise provided by a User through the Services, including text, conversation inputs, learning notes, feedback, and Story Builder submissions.
Speech recordings or audio inputs processed for speech recognition, pronunciation analysis, or AI conversation features.
The Services are intended for individuals who are legally permitted to enter into binding agreements under the laws applicable in their jurisdiction.
By using the Services, you represent and warrant that:
If you are under the age at which parental or guardian consent is required under applicable law, you may only use the Services with the consent and supervision of your parent or legal guardian.
Parents and legal guardians who permit a minor to use the Services accept responsibility for that minor's use of the Services.
UpLingo reserves the right to request reasonable information to verify eligibility where necessary to comply with legal obligations or protect the integrity of the Services.
UpLingo provides an AI-assisted educational platform designed to support language learning through interactive and personalized experiences.
The Services may include, among other features:
The Services are provided for educational purposes only.
UpLingo does not guarantee that the Services will meet every individual learning objective or produce any specific educational outcome.
We continuously improve the Services and may add, modify, suspend, or discontinue features from time to time. Where reasonably practicable, material changes affecting paid features will be communicated in advance.
Certain features require the creation of an Account.
You agree to:
Each Account is intended for use by a single individual.
You may not sell, transfer, lend, or otherwise permit another person to use your Account except where explicitly authorized by UpLingo.
We reserve the right to suspend or terminate Accounts that violate these Terms or create material risks to the security, integrity, or operation of the Services.
You are responsible for maintaining the security of your Account and any devices used to access the Services.
You should take reasonable measures to protect your credentials, including using strong passwords where applicable and securing your devices against unauthorized access.
If you believe your Account has been compromised, you should notify UpLingo without undue delay.
While UpLingo implements appropriate technical and organizational measures to protect user accounts, no security system can guarantee absolute protection against all threats. Users also play an important role in maintaining the security of their Accounts.
When using the Services, you agree to:
You are responsible for your own learning decisions and for how you use the information provided through the Services.
You are responsible for ensuring that the information you provide to UpLingo is accurate, complete, and kept reasonably up to date.
Providing inaccurate or misleading information may affect your ability to use certain features or receive customer support.
UpLingo may rely on the information you provide in order to deliver the Services, verify your identity where necessary, and comply with legal obligations.
UpLingo provides AI-powered educational services designed to support language learning through interactive, adaptive, and personalized experiences.
The AI Services are intended to help Users improve language skills such as:
The AI Services may generate explanations, exercises, conversations, feedback, translations, corrections, and other educational content based on the information provided by the User.
The AI Services are continuously evolving. Features, capabilities, supported languages, and response quality may change over time as the Services are improved.
The AI Services are intended solely for educational purposes and should not be relied upon as professional, legal, medical, financial, psychological, or other expert advice.
The AI Tutor is a virtual educational assistant designed to facilitate personalized language learning.
Depending on the features available in your subscription and region, the AI Tutor may:
The AI Tutor is software and does not represent a human instructor.
Although designed to provide helpful educational guidance, the AI Tutor may occasionally misunderstand context, generate inaccurate responses, or produce incomplete explanations.
Users remain responsible for evaluating AI-generated educational content.
The Services include AI-powered conversations intended to simulate natural communication in supported languages.
AI Conversations may be conducted using:
Conversation quality depends on many factors, including:
UpLingo does not guarantee uninterrupted conversational quality or that every response will be contextually accurate.
Conversation history may be retained to improve continuity within your account, subject to our Privacy Policy.
Story Builder is an AI-assisted educational feature that enables Users to practice language skills by creating and developing interactive stories.
Story Builder may:
Story Builder generates fictional content for educational purposes.
Generated stories should not be interpreted as factual statements or historical information unless explicitly identified as such.
Certain features allow Users to communicate using voice.
When enabled by the User, voice input may be processed to:
Speech recognition performance depends on factors including microphone quality, background noise, pronunciation clarity, internet connectivity, and supported languages.
UpLingo does not guarantee perfect speech recognition accuracy.
Voice processing is governed by the Privacy Policy.
UpLingo personalizes the learning experience based on User activity.
Personalization may include:
These personalized recommendations are generated automatically and are intended solely to improve educational outcomes.
We strive to provide reliable and continuously available Services.
However, the Services may occasionally be unavailable due to:
We may suspend access temporarily where reasonably necessary to maintain the security, stability, or integrity of the Services.
Where practicable, planned maintenance affecting the Services will be communicated in advance.
Certain features of UpLingo are available without payment.
Free access may be subject to functional limitations, including restrictions on:
The scope of free features may change over time.
Premium Subscriptions provide access to additional features and enhanced learning experiences.
Premium features may include, depending on the subscription plan:
Premium benefits may vary by country, platform, subscription plan, or promotional offer.
Subscriptions are purchased through the applicable application marketplace, including:
The applicable marketplace is responsible for processing payments and collecting applicable taxes where required.
UpLingo does not receive or store your payment card information.
Subscription status is verified through the relevant marketplace before Premium features are provided.
Unless cancelled before the end of the current billing period, subscriptions automatically renew according to the renewal settings of the applicable marketplace.
You may manage or disable automatic renewal through your Google Play or Apple account settings.
Failure to cancel before renewal may result in automatic renewal charges imposed by the applicable marketplace.
From time to time, subscription prices may change.
Price changes generally apply to future billing periods and are administered through the applicable marketplace.
Where required by applicable law or platform rules, Users will receive appropriate notice before a price change becomes effective.
Applicable taxes, currency conversion fees, or marketplace charges may vary by country.
Users may cancel their subscriptions at any time through the platform from which the subscription was purchased.
Cancellation prevents future renewal but does not automatically entitle the User to a refund for the current billing period unless required by applicable law or marketplace policy.
Deleting the application or deleting an UpLingo account does not automatically cancel an active subscription.
Refund eligibility is determined by the marketplace through which the purchase was made.
For purchases processed by Google Play or the Apple App Store, refund requests are subject to the policies of the respective marketplace.
Where UpLingo is legally responsible for processing refunds in a particular jurisdiction or sales channel, refunds will be handled in accordance with applicable law and our published refund policy.
From time to time, UpLingo may offer:
Eligibility requirements, duration, renewal conditions, and limitations will be disclosed at the time of the offer.
Unless otherwise stated, free trials may automatically convert into paid subscriptions if not cancelled before the trial period ends, subject to the rules of the applicable marketplace.
The Services may allow you to create, submit, upload, transmit, or otherwise provide content while using UpLingo ("User Content").
User Content may include, without limitation:
You retain ownership of your User Content, subject to the rights granted to UpLingo under these Terms.
You represent and warrant that:
You are solely responsible for the User Content you submit.
To operate the Services, you grant UpLingo a limited, worldwide, non-exclusive, royalty-free, revocable license to use, host, store, reproduce, process, transmit, display, and modify your User Content solely to the extent necessary to:
This license ends when your User Content is deleted or your account is deleted, except where retention is required by law or necessary to protect legal rights.
Nothing in these Terms transfers ownership of your User Content to UpLingo.
The Services may generate educational content using artificial intelligence.
AI-generated content may include:
AI-generated content is provided solely to support language learning.
Because AI systems generate responses probabilistically, outputs may:
Users should exercise independent judgment when using AI-generated content.
Unless otherwise specified, AI-generated content is licensed for your personal, non-commercial educational use in connection with the Services.
All lesson materials, exercises, curriculum structures, CEFR learning paths, instructional content, graphics, illustrations, animations, user interface designs, audio materials, and other educational resources provided by UpLingo ("Educational Content") are protected by applicable intellectual property laws.
Educational Content is licensed—not sold—to Users.
Except as expressly permitted by applicable law or these Terms, you may not:
Nothing in these Terms grants ownership of Educational Content to Users.
We welcome suggestions, ideas, feature requests, bug reports, and other feedback regarding the Services ("Feedback").
If you voluntarily provide Feedback, you grant UpLingo a perpetual, worldwide, non-exclusive, royalty-free license to use, reproduce, modify, incorporate, publish, and otherwise utilize such Feedback for the purpose of developing, improving, and operating the Services without any obligation to compensate you.
This provision applies only to Feedback voluntarily provided by you and does not affect ownership of your User Content.
UpLingo is intended solely for lawful, personal, and educational use.
You may use the Services only in a manner consistent with:
You agree not to:
To ensure fair access and maintain service quality, you must not misuse or attempt to manipulate the AI Services.
Prohibited conduct includes, without limitation:
UpLingo may implement technical measures, including rate limits, session limits, abuse detection mechanisms, and automated safeguards, to protect the integrity of the Services.
Except where expressly permitted by applicable law, you may not:
This restriction applies to the software, AI workflows, application architecture, prompts, interfaces, and other proprietary technologies used by UpLingo.
You may not access or use the Services through:
Reasonable accessibility technologies and features explicitly supported by UpLingo are not prohibited by this Section.
You must not engage in activities that compromise or attempt to compromise the security, integrity, or availability of the Services.
Examples include:
You must not use the Services to create, transmit, or distribute content that:
UpLingo reserves the right to remove such content, restrict access to the Services, and cooperate with competent authorities where required by applicable law.
You may not upload or submit content that infringes the copyright, trademark, patent, trade secret, or other intellectual property rights of any person or entity.
If you believe that content available through the Services infringes your intellectual property rights, you may contact UpLingo with sufficient information to allow us to investigate the claim.
Where appropriate, we may remove allegedly infringing content, notify the affected parties, or take other actions consistent with applicable law.
UpLingo reserves the right, acting reasonably and where appropriate, to suspend or restrict your access to all or part of the Services if we reasonably believe that:
Where reasonably practicable and appropriate, we will notify you of the reasons for the suspension and provide an opportunity to remedy the issue before permanent action is taken.
Immediate suspension may occur where necessary to protect the security, integrity, or lawful operation of the Services.
You may stop using the Services at any time.
You may also delete your account in accordance with our Account & Data Deletion Policy.
UpLingo may terminate your access where:
Termination of your account does not affect any rights or obligations that accrued before termination, including outstanding payment obligations.
UpLingo may remove, restrict access to, or disable User Content where we reasonably believe that the content:
Where appropriate, we may notify affected Users before or after taking such action.
We continuously improve our Services.
Accordingly, we may:
Where reasonably practicable, we will provide advance notice of material changes that significantly affect paid Services.
Nothing in this Section limits any mandatory consumer rights under applicable law.
The Services incorporate artificial intelligence technologies that generate responses based on statistical models and probabilistic methods.
Accordingly:
The AI Services are intended to assist learning and should be used with appropriate judgment.
UpLingo is designed exclusively for educational purposes.
The Services do not provide:
Users remain responsible for their own decisions and actions based on information generated through the Services.
Learning outcomes depend on many factors beyond the control of UpLingo, including:
Accordingly, UpLingo does not guarantee:
While we strive to provide reliable Services, uninterrupted availability cannot be guaranteed.
Interruptions may occur due to:
We will use commercially reasonable efforts to restore affected Services promptly.
From time to time, UpLingo may offer experimental or beta features.
Beta features:
Feedback regarding beta features is appreciated but voluntary.
To the fullest extent permitted by applicable law, the Services are provided on an "AS IS" and "AS AVAILABLE" basis.
Except as expressly stated in these Terms, UpLingo makes no representations or warranties, whether express, implied, statutory, or otherwise, regarding:
Nothing in these Terms excludes warranties that cannot legally be excluded.
To the maximum extent permitted by applicable law, UpLingo shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to:
Where liability cannot legally be excluded, UpLingo's liability shall be limited to the extent permitted by applicable law.
Nothing in these Terms excludes liability for:
To the extent permitted by applicable law, you agree to indemnify and hold harmless UpLingo, its affiliates, officers, employees, and service providers from claims, damages, liabilities, and reasonable costs arising directly from:
This obligation does not apply where the claim results from UpLingo's own negligence or willful misconduct.
Your use of the Services is also governed by the UpLingo Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
In the event of any inconsistency regarding personal data processing, the Privacy Policy shall prevail.
These Terms shall be governed by the laws applicable to the legal entity operating UpLingo, except where mandatory consumer protection laws of your country of residence provide greater protection.
Nothing in these Terms limits any non-waivable rights granted under applicable consumer protection legislation.
If you are a consumer, you may have additional rights under the laws of your country of residence.
These Terms do not limit or exclude any rights that cannot legally be waived.
You agree not to use the Services in violation of applicable export control laws, trade sanctions, or other restrictions imposed by competent governmental authorities.
UpLingo shall not be liable for delays or failures to perform resulting from events beyond our reasonable control, including:
These Terms, together with the Privacy Policy and any additional policies expressly incorporated by reference, constitute the entire agreement between you and UpLingo regarding the Services.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Failure by UpLingo to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
UpLingo may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets, provided that such assignment does not reduce your mandatory legal rights.
By using the Services, you agree to receive electronic communications relating to your account, subscriptions, security, legal notices, and operation of the Services.
Where required by law, you will be given the opportunity to consent to or opt out of certain categories of communications.
We may revise these Terms from time to time.
When material changes are made, we will update the "Last Updated" date and, where required by applicable law, provide appropriate notice before the revised Terms become effective.
Your continued use of the Services after the effective date of the revised Terms constitutes acceptance of the updated Terms, unless applicable law requires a different process.
If you have any questions regarding these Terms, please contact us:
UpLingo Support
Email: support@uplingo.info
Website: https://uplingo.info
Applies to: UpLingo Mobile Application (Android & iOS)
This Account & Data Deletion Policy explains how UpLingo allows Users to permanently delete their account and associated personal information.
Our goal is to provide Users with clear, transparent, and easy-to-use account deletion options while complying with applicable privacy laws and the requirements of Google Play and the Apple App Store.
You may permanently delete your UpLingo account at any time.
Account deletion is irreversible.
Once completed, your account cannot be restored.
If you wish to use UpLingo again, you will need to create a new account.
You can delete your account by following these steps:
Profile → Settings → Delete Account and Data
Before deletion is completed, you will be asked to confirm your request to help prevent accidental deletion.
If you are unable to access your account, you may contact:
Please include sufficient information to allow us to verify account ownership before processing your request.
For your security, we may request additional verification before deleting your account.
After your deletion request is completed:
This action cannot be reversed.
Subject to applicable law, the following information is deleted or permanently anonymized when your account is deleted:
Where technically appropriate, identifiers linked to your account are also removed or anonymized.
Certain information may be retained after account deletion where necessary to:
Where retention is required, the retained information will be limited to what is reasonably necessary and retained only for the period required by applicable law.
Deleting your UpLingo account does not automatically cancel your subscription.
Subscriptions purchased through:
must be cancelled through the respective marketplace.
Failure to cancel your subscription may result in future renewal charges according to the marketplace's billing policies.
Deleted account information may remain in secure encrypted backup systems for a limited period solely for disaster recovery and system integrity purposes.
Backup copies are automatically removed or overwritten according to our internal retention schedules and are not actively processed after account deletion unless required for security or legal reasons.
We aim to process verified deletion requests without undue delay.
In most cases, account deletion is completed immediately or within a few days.
Where additional verification or technical processing is required, deletion may take longer.
If required by applicable law, deletion requests will be completed within the legally prescribed time period.
If you cannot access your account, you may request deletion by contacting:
To protect your privacy and prevent unauthorized deletion requests, we may require verification of account ownership before processing your request.
We reserve the right to decline deletion requests that cannot be reasonably verified.
Where applicable, deletion requests concerning child accounts may require verification by a parent or legal guardian where required by applicable law.
We may update this Account & Data Deletion Policy from time to time.
When material changes are made, we will update the Last Updated date.
Continued use of the Services after the updated Policy becomes effective constitutes acceptance of the revised version where permitted by applicable law.
If you have any questions regarding account deletion or your personal information, please contact:
UpLingo Support
Email: support@uplingo.info
Website: https://uplingo.info
Have questions about our app, technical support requests, or general inquiries? Feel free to reach out to us directly via email.
Email Address:
support@uplingo.info